just incase anyone was wondering finally getting sorted renault assistance are recovering it as i did not want to claim on my insurance to get it recovered but what hard work i live in germany but bought the car from england so i rang renault assistance in germany they said because its an english car england would have to deal with it so i rang them and they said because i was in germany they would have to put me though to there office in france who have now rang renault assistance in germany to recover it but when i first rang my local garage in the uk to ask if all this was possiable they said no so moral of the story dont take no for an answer